Here are some of our Frequently Asked Questions - hopefully you'll find the answer you need, but if not just drop us an email to firstname.lastname@example.org
All our silver jewellery is made from 925 silver - solid silver, not plated base metals. Our gold is made using solid 9ct yellow or rose gold. All pieces are hallmarked in the UK.
The best way is to pop to a jewellers and get your finger sized. Most good jewellers will do this for free. If you can't make it to one, we do sell a ring multi sizer that will give you a UK ring size so you can make sure you choose the right size. Find it online here
I'm afraid there's no such thing as a 'standard' size for a ring - everyone is different. Using a piece of string gives a really rough guide but is often not accurate as string is bendy and thin, unlike a nice chunky signet ring. If your other half has a ring that fits, you can measure across the inside diameter and use that to convert it to a ring size, but short of sticking a ring sizer on his finger there's really no easy way to tell. Sorry.
We can do all sorts of symbols - on our list we have (but are not limited to...). bicycles, sea lions, whales, globes, compasses, flowers, hearts, stars, concentric stars, ampersands, @, hashtags, arrows... got an idea? Get in touch.
Usually pieces are despatched within 1 day - if it's engraved we ask you to allow us 2 days to do it, but we always try to do it quicker if we can. More fiddly pieces such as silver traveller bracelets might take us a week, but we'll always get in touch if there's likely to be a longer than a day or two.
Currently we only offer Royal Mail Airmail & Signed For services. This isn't because we're tight, but sending jewellery using a courier is a right pain - most couriers won't take it and those that do will charge a small fortune. If you need something in a hurry and live in Utah or Melbourne, drop us an email and we'll get the best quote we can for you. As soon as we can score a faster shipping service for a nice price, we're all over that!
We have two sorts of chains on Off The Map, a trace chain and a curb chain. MOST of the time, a curb chain is chosen for a man but some men prefer a more lightweight necklace and the trace chain is equally unisex. Depends on the chap in question of course.
We're based in a top secret location in Hove. We don't publicise our physical address for security reasons and as protection from robbers and undesirables. If you do want to pop in to take a look at something give us a call and we can arrange a visit for you.
Not yet BUT we WOULD LOVE TO HEAR FROM ANYONE who has a lovely travel store online/offline/in outer space. We're all up for stocking our stuff with some nice people who love travel and adventure.