In 2023 we purchased an engraved compass necklace for our son before he went to University and he had worn it everyday since. However, he recently lost it and really wanted to replace it with one exactly the same, engaved in the same way too. I placed the order and contacted Stevie who replied immediately and ensured the item was exactly the same as our previous order and that it was engraved and sent as soon as possible. Our son was was so pleased and is, once again, wearing his necklace every day. This is one of the best purchases we have made and we are particularly grateful for the customer service aftercare from Stevie. Many thanks.
I recently bought this personalised necklace for my husband, and we are both absolutely in love with it! The craftsmanship is exceptional, and it looks even more beautiful in person than it did on the website. The engraving is perfect, adding a personal touch that makes it truly unique. My husband was thrilled with the gift, and I couldn’t have found a better present! If you’re looking for something special and meaningful, this is the perfect choice. Highly recommend! Monika
Brilliant item and amazing customer service will definitely use again
Great product, communication and speedy delivery
I ordered the bracelet for my husband for his 60th birthday. I gave it to him while we were on holiday in Greece and when he opened the box and went to put the bracelet on the clasp was broken.
Hi Michael, this has LITERALLY never happened before and I wish you'd reached out and contacted me about this the second you opened it as I would have immediately replaced it. I've messaged you personally to hopefully resolve the issue. I take the quality of all my products very seriously and would always resolve any quality issues quickly. Hopefully we can get this sorted for you. Stevie